Horizon Cart – Refund & Return Policy

Your satisfaction is our priority.

Returns

You may request a return within 7 days of receiving your order if:

• The item is damaged.
• The item is defective.
• You received the wrong product.

Non-Returnable Items

Returns are not accepted for:

• Used products
• Personal care items
• Items damaged by customer misuse
• Clearance or final sale items

Refunds

Once your returned item is inspected and approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you received the wrong or damaged product, we will replace it at no additional cost.